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cron job not running - 2007/11/07 09:46 Joomla 1.0.13 / Acajoom Pro 1.5.5 purchased today.

I have setup some autoresponders but the cron task is not running.

I contacted my host, mediatemple, and asked them to verify the job was working. The asked me to add the term curl to the front of the command line because it is calling to a webserver so now my command line is as follows.

curl http://www.lvhomerewards.com/index.php?option=com_acajoom&act=cron

When i run the "Process Queue" command from the Acajoom component the mails get sent. But they are not being sent automatically.

(yes- i have a valid license)

Also noticed a couple things.

1) all the default addresses are pointing to lasvegashomerewards when the actual domain is lvhomerewards. I changed all this in the configuration and in the autoresonder options.
2) When a new user regesters, there is about a 30 min delay before they are synced as subscribers in acajoom. I need this to be faster as one of my autorespoders will be a welcome letter.

update - removed the "curl" from the command line and recieved a email saying "sh: line 1: http://www.lvhomerewards.com/index.php?option=com_acajoom: No such file or directory"

so went back to the curl

Post edited by: vegaskid, at: 2007/11/07 15:45
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Test your cron task - 2007/11/07 16:40 Hello vegaskid,

Here are three steps to make sure your cron task works :

  1. Schedule a Newsletter or configure an autoresponder (we need to put at least one e-mail into the queue to test your cron task) and click on the button 'Process Queue'. If Acajoom send your e-mail, that means the queue process works in Acajoom and your problem is the link between your cron task and the Acajoom scheduler.
    (In your case, you already successfully tested this first step)


  2. Enter this url in your browser : http://www.mysite.com/index.php?option=com_acajoom&act=cron
    (don't forget to replace www.mysite.com by the url of your own site, for you it will be http://www.lvhomerewards.com/index.php?option=com_acajoom&act=cron)
    You should see your template with a blank page in the middle (or maybe an add from Acajoom).
    If you see the error :
    You are not authorised to view this resource.
    You need to login.

    This is because in one of your menu, the Acajoom component has a restricted access.
    For example, if I insert a new item (a link to the Acajoom component or the Acajoom component) in one of my menus and I select 'Access Level: Registered' to configure this item, your Acajoom scheduler won't work.

    If this second step works, that means your Acajoom scheduler can be launch by an external task.


  3. Now, your Acajoom component is ready and you just need to configure a cron task with your CPanel or jCron.
    Since one month, we offered a free simple solution to all our users. You can now register on our new website http://www.joobisoft.com and get a free cron task for your site, so you don't need to configure your CPanel and you don't need to install jCron on your computer. JoobiSoft will manage your cron task and launch your Acajoom component every 15 minutes.
    1. Register and validate your account at http://www.joobisoft.com
    2. Login in
    3. Click on the User Menu called : My Cron Task
    4. Configure your cron task (very easily) and save the page



To answer to your last question, your cron task will automatically synchronise your users so the synchronisation will be faster. If you need it to be faster (you will have a delay (about 15 minutes) before the first welcome message), you can use Community Builder and our plugin. With this plugin, Acajoom doesn't need to synchronise your users so the welcome message will be sent in less than 15 minutes.
We understand that even 10 minutes is a lot and in the next generation of Acajoom, the welcome message will be sent immediately, without any delay.
Please check our official documentation and existing replies before posting on our forum!

Best Regards,
Adrien
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Re:cron job not running - 2007/11/07 17:23 Thanks, loving the product so far!

I have already signed up with joobisoft and cron job runs fine.. This leaves me a little chapped though as i would like to run the job from my host.

Why you ask:
1)I pay them good money to be able to do so.
2)I dont want to provide a link to joobisoft in the thousands of emails i will have farmed through direct mail advertising my site.
3) Would like to run the job every 5 minutes.

Anyway, now that i got that out of my system, when i run the job from my host and access the above mentioned job via a web browser, it runs fine. But it does not run unless manually pushed through the component in joomla or accessed via a web browser. Hmmmmm? Thoughts?

Is it possible to just have script that resides in my data file? I have other cron jobs running with joomla and this host that work well.

update - using php mail (dont know if this makes a difference)

Post edited by: vegaskid, at: 2007/11/07 17:28
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Re:cron job not running - 2007/11/07 18:53 I dont want to provide a link to joobisoft in the thousands of emails i will have farmed through direct mail advertising my site.

The free service provided by joobisoft is really a totally free service. It's our site and we don't ask to our client to provide any link.

But for the other reasons, I understand your point of view. We wanted to provide this free service because a lot of users had problems with their provider for this cron task.

Is it possible to just have script that resides in my data file? I have other cron jobs running with joomla and this host that work well.

No, I don't think so.
Sometimes the cpanel can not launch our site because the Acajoom url has arguments (&act=cron), that's maybe why your other cron tasks work but not Acajoom.
Please check our official documentation and existing replies before posting on our forum!

Best Regards,
Adrien
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Re:cron job not running - Resolved - 2007/11/07 20:46 The free service provided by joobisoft is really a totally free service. It's our site and we don't ask to our client to provide any link.

Well i guess thats an accurate statement. Sorta like political speak.

I figured out that the "powered by" link was being generated by acajoom module. Here is a post on how to remove it. You will need a little know how in phpmyadmin. (hint change the value from 1 to 0 once you locate the table and row in the specified db)

Remove Powered By in Footer
http://www.acajoom.com/component/option,com_joomlaboard/Itemid,/func,view/ catid,16/id,1168/#1168

Post edited by: vegaskid, at: 2007/11/07 20:48
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Re:cron job not running - Resolved - 2007/12/18 01:10 In Acajoom Plus and PRO, you have an option to remove the "powered by" link in your Newsletter, you don't need to modify the Acajoom code.

In the Acajoom configuration page, tab 'Miscellaneous', option 'Show email footer' = 'No'
Please check our official documentation and existing replies before posting on our forum!

Best Regards,
Adrien
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