Email Marketing Software for your Mailing Lists - Re:Subscribtion for news letter not working

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seniora
User

Junior Boarder

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Subscribtion for news letter not working - 2007/06/10 17:53 Hello all,

I just installed the newest AcajoomPro 1.3.0 and I have the problem that nobody can subscribe a news letter.

I created a new list and public access for subscribe.
I published the mod and configured the list.
Now when I try to sign up I get the answer:
You cannot access this area. You have to logon.

Please advise me what Ihave to do?

Thank you.
René

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Adrien
Admin

Admin

Posts: 1555

Karma: 47

Subscribtion for news letter not working - 2007/06/11 03:48 This message appears because in one of your menus, you have a restricted access to the Acajoom component.
To fix this problem, just accept all users for the Acajoom component in all of your menus. Please check our official documentation and existing replies before posting on our forum!

Best Regards,
Adrien

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seniora
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Junior Boarder

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Re:Subscribtion for news letter not working - 2007/06/13 05:26 Hi,

Thank you for your ideas, but I use the Subscriber Module for the Users. I published the Subscriber Module for everybody and everybody can sign for the letter.

What and where should I configure the Subscriber Module?

What do I wrong?

What are the best practise to publish the subscriber module?

Thank you for your help.

Rene

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Adrien
Admin

Admin

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Re:Subscribtion for news letter not working - 2007/06/13 18:58 First, publish the Acajoom Suscriber Module
Joomla BackEnd -> Modules -> Site Modules -> Acajoom Suscriber Module -> Published = Yes

You can configure your Acajoom Suscriber Module in this same directory.
(Joomla BackEnd -> Modules -> Site Modules -> Acajoom Suscriber Module)

If you have this message:
You are not authorised to view this resource.
You need to login.
It's because in one of your menu, the Acajoom component (yes... the component!) has a restricted access.
For example, if I insert a new item (a link to the Acajoom component or the Acajoom component) in one of my menus and I select 'Access Level: Registered' to configure this item, your Acajoom Suscriber Module won't work.

Post edited by: Adrien, at: 2007/06/20 01:10 Please check our official documentation and existing replies before posting on our forum!

Best Regards,
Adrien

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seniora
User

Junior Boarder

Posts: 5

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Re:Subscribtion for news letter not working - 2007/06/14 05:30 Hi,

Thank you for your help. I could figure out the problem. As you told me I found a menu link wich was restricted toregistered user.

Now the module is working as I want.

Many thanks.

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JeLu
User

Fresh Boarder

Posts: 4

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Re:Subscribtion for news letter not working - 2007/10/03 18:35 I also have a problem with Subscribe module. When I test with a registred user to Subscribe or change my subscription nothing is shown in the fields user, email and date.

The subcribe module seems not to recognise me as a user and the login fields always shows.

http://www.thema-tps.se is the website and the module is in the footer.

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