Acajoom - Mailing lists - Re:CB plugin not saving settings

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mstahl
User

Junior Boarder

Posts: 9

Karma: 0

Re:CB plugin not saving settings - 2008/06/13 09:14 Would it make a difference if I purchased the Acajoom Plus?

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Adrien
Admin

Admin

Posts: 1339

Karma: 44

Re:CB plugin not saving settings - 2008/06/13 16:19 That would make a little difference on our support as somebody of our team could test it directly on your website with admin access and fix the problem.

But the system is exactly the same and a lot of our users use the Acajoom CB Plugin without any issue (Free, Plus and PRO).
I checked your registration page and everything seems to be configured properly, I can see the list so the Acajoom Plugin is loaded.
Usually it's a little mistake and the Acajoom CB Plugin is not loaded properly so that explain the result. In your case, I'm afraid I can not help you more without Admin access.

Please try to uninstall the Acajoom CB Plugin and reinstall the latest one from our download page. So you will have a new configuration on CB . Please check our official documentation and existing replies before posting on our forum!

Best Regards,
Adrien

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mstahl
User

Junior Boarder

Posts: 9

Karma: 0

Re:CB plugin not saving settings - 2008/06/20 10:31 Hi,

I went back and re-installed the plugin and it still isn't putting the users in acajoom therefore if doesn't show up in CB profile. What is strange though is that I was able to go into an account that was created previous to CB and Acajoom installs and I can change the subscriptions and html etc any which way. Do you know what would cause that? CB is definitely creating accounts that can access profiles and the site.

UPDATE. I deleted all of the users that were imported from letterman and I can now edit list preferences. I didn't use the import button to put these names in. I used the auto (or something like that) import for letterman specifically. So I will try to import using the import button and let you know.

Post edited by: mstahl, at: 2008/06/20 10:45

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