trooney
User
 Junior Boarder
| Posts: 5 |   | Karma: 0
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Acajoom Plus Problems - 2007/02/06 01:05
I am experienceing a number of problems with AcaJoom Plus and need to find out if there are any resolutions.
1) I sent out a newsletter on Friday to all my subscribers. Over the next two days, all of the them recived that exact newsletter twice more. I only sent this newsletter once. I have received a number number of complaints that I am spamming my subscribers.
2) I received an unsubscribe notice eventhough I did not unsubscribe.
3) In order to get the auto-responder to work, I was told to set up a cron job. The auto repsonder is now periodically sending the same email repeatedly throughout the week. I don't want the auto responder to send anything out periodically, I just want to send out a welcome letter when someone subscribes.
Because I am receiving complaints that I am spamming my subscribers to death, I removed the cron job, and unpublished all the newsletters and auto-responders and have been sending out the updates manually. Please help!
Thanks!
Tom
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