Acajoom - Mailing lists - Re:scheduled newsletter

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Gloria Buck
User

Junior Boarder

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Re:scheduled newsletter - 2008/05/13 07:54 Hi Jonathan ... my scheduled newsletter senyt 269 ... only 41 have been read. Doesn't that seem a little strange to you?? Any ideas? Thanks.

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kornikopic
Admin

Admin

Posts: 467

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Re:scheduled newsletter - 2008/05/13 19:56 Hello Gloria,

I think it's normal because to be mark as read, the emails must be sent in HTML, the client must read the email and the client must accept to display the images.

If they open it without displaying the images, the email will be considered as unread. *** Please, read our official documentation before posting. Thank you ***

Best regards,
Jonathan

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Gloria Buck
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Junior Boarder

Posts: 8

Karma: 0

Re:scheduled newsletter - 2008/05/13 21:32 ok, I understand what you are saying. But ... that doesn't explain why the newsletter was never delivered to my two msn id's. I have two msn id's and I have them both subscribed to the newsletter list .. neither of them received this scheduled newsletter. why do you suppose that might be? Thanks.

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kornikopic
Admin

Admin

Posts: 467

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Re:scheduled newsletter - 2008/05/13 22:31 1. Do you have a lot of msn address ?
2. Some of them have been read ?

Maybe there's a problem with the web hosting or mail server.
Have you tried to send email with SMTP Server ? *** Please, read our official documentation before posting. Thank you ***

Best regards,
Jonathan

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Gloria Buck
User

Junior Boarder

Posts: 8

Karma: 0

Re:scheduled newsletter - 2008/05/13 23:00 Hi again ... I don't know how many msn emails ... just positive about the two that should come to me. Like I said, if I didn't receive the newsletter (and the statistics say it was sent .. but not read), how many others may be the same ... i.e. people may never have received them? I did receive the "auto-responder" emails that are set up. I don't know the difference between PHP Mail and SMTP ... I'll check with my host to see which one they suggest I should use. Thanks. Gloria

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kornikopic
Admin

Admin

Posts: 467

Karma: 7

Re:scheduled newsletter - 2008/05/14 01:41 Hello Gloria,

If you can receive auto-responder, you can receive the newsletter. So, there's 2 possibilities :
Maybe you're not subscribed to the newsletter but given that you said me that you're subscribed. So, I think it's probably the second possibility : your email server has some problems to send them. I advise you to contact your web hosting to know how many emails you can send per hour. They set some restrictions in order to save the bandwidth and to limit spam.

With the PHP function mail, you use a function of PHP which is configured to use a mail server to send an email. It's more faster but you don't have choice with the mail service. You have to use the configuration of your web hosting provider.

With the SMTP server, you can use any mail server as you want but for most of them, you have to authenticate. *** Please, read our official documentation before posting. Thank you ***

Best regards,
Jonathan

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