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#1 01 Dec 2008 15:17:46

bbbaldie
Junior Member

No automatic emails

The test emails for Smart Newsletters go out fine, but the automatically-emailed ones are not going out. The cron job is set up and working. Help, please!

#2 01 Dec 2008 15:26:31

mihha
Moderator

Re: No automatic emails

Hi,

how did you test your cron job? Where did you define it and which commend did you use to define it?


Please check our 

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and existing replies before posting on our forum!

Best Regards,
Igor

http://www.usersigs.com/site/./data/media/12/CROATIA.jpg

#3 01 Dec 2008 15:44:21

bbbaldie
Junior Member

Re: No automatic emails

Command line. The cron job runs every hour at 5 after. It's wget -q 'the url I was told by my backend to run'

Sorry I don't have the actual crontab -l, I'm at work away from my server.

#4 01 Dec 2008 16:33:07

mihha
Moderator

Re: No automatic emails

Did you receive mailing when you tested cronjob? Cron job should be set to run at least every 15 minutes so in case of large number of subscribers every mailing is sent during at least one day.


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and existing replies before posting on our forum!

Best Regards,
Igor

http://www.usersigs.com/site/./data/media/12/CROATIA.jpg

#5 01 Dec 2008 16:54:54

bbbaldie
Junior Member

Re: No automatic emails

No mailings from the cron job, however, shouldn't the mailings also take place when the update web page is accessed manually? No emails from that either.

#6 01 Dec 2008 16:56:51

mihha
Moderator

Re: No automatic emails

Than I would say that either you didn't create any scheduled newsletter so your sending queue is empty or your cron job is not set up correctly.

What update page are you referring to?


Please check our 

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and existing replies before posting on our forum!

Best Regards,
Igor

http://www.usersigs.com/site/./data/media/12/CROATIA.jpg

#7 01 Dec 2008 17:11:18

bbbaldie
Junior Member

Re: No automatic emails

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I have two newsletters showing up in my admin console. I'm attaching screenshots. There's a foreboding looking red X on the daily newsletter's published status.

#8 01 Dec 2008 17:18:56

bbbaldie
Junior Member

Re: No automatic emails

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I'm attaching screen shots of the weekly newsletter setup. There's a foreboding looking red X on the daily's published status. [img size=557]http://www.acajoom.com/images/fbfiles/images/ss1.jpg[/img]

#9 01 Dec 2008 17:19:54

bbbaldie
Junior Member

Re: No automatic emails

screen shot 2 [img size=623]http://www.acajoom.com/images/fbfiles/images/ss2.jpg[/img]

#10 01 Dec 2008 20:11:07

mihha
Moderator

Re: No automatic emails

Hi,

The first icon indicate that your newsletter is not even published so it won't be sent at all. The icon next to second newsletter means that this newsletter is scheduled but as you can see, it is scheduled in the past so it won't be sent also.

YOu have to schedule newsletter in the future to be sent by cron job


Please check our 

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and existing replies before posting on our forum!

Best Regards,
Igor

http://www.usersigs.com/site/./data/media/12/CROATIA.jpg

#11 01 Dec 2008 21:34:47

bbbaldie
Junior Member

Re: No automatic emails

OK, I blew away the previous smart newsletters and created two new ones that are unpublished with an issue count of zero. I also increased the cron job to every 15 minutes. If i get a daily newsletter within the next 24 hours, then all will be well (and I'll let you know).

Thanks for your patient help--

RNE

#12 02 Dec 2008 11:05:40

bbbaldie
Junior Member

Re: No automatic emails

From your manual (

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)


Test your Smart Newsletter
How to test your SmartNewsletter and make sure it works...

    * First : Create a SmartNewsletter list
    * Second : create your first SmartNewsletter in this list with the tag [SMARTNEWSLETTER].
      You can refer to the article : How to set up a Smart Newsletter if you need so.

1. Before testing anything, make sure that :

        * You use at least Acajoom PRO 1.4.3
         +++I use 3.0.9+++
        * Your license is valid
         +++ It is +++
        * You wrote the tag [SMARTNEWSLETTER] in your SmartNewsletter
         +++ I did +++
        * The list you created for this SmartNewsletter is published
         +++ It is +++
        * The SmartNewsletter you created has an 'Issue number' : 0
         +++ It does +++
        * The 'Start date' for the SmartNewsletter list is in the past
         +++ It is (0000-00-00 00:00:00) +++
2. Reset all Smart Newsletters counters

    Go on the Acajoom configuration page and click on the button 'Reset S.N. counter'.
         +++ NO option to do this +++

    This step will reset all your Smart-Newsletters counters so Acajoom will take all your articles from the category/section selected in your SmartNewsletter list (not only new Articles).

3. Let Acajoom create a Scheduled Newsletter from this Smart Newsletter

    Go on the Acajoom configuration page and click on 'Process Queue'.
         +++ NO option to do this +++
    This step is automatically launched if you have a cron task but if you click on this button, you will force Acajoom to 'process the queue', that means Acajoom will do what needs to be done!

    For this first step, Acajoom will create a new Newsletter and schedule it.

    You can see this new scheduled Newsletter (with the scheduled icon) in the 'Smart Newsletter' page. You should see a Newsletter with an issue number = 1 just under your own Smart Newsletter (which is still unpublished and issue number = 0).

4. Let Acajoom send this Scheduled Newsletter

    Go back to the Acajoom configuration page and click again on 'Process Queue'.
         +++ NO option to do this +++
    Your scheduled Newsletter was created with the last step. Acajoom will now send it to your whole list!

    And you should receive this Newsletter if you added your address to the Smart Newsletter list.

The cron job DEFINITELY works. Here it is:

0,15,30,45 * * * * wget -q 'http://www.zuptoday.com/index2.php?option=com_acajoom&act=cron'

I have also manually loaded the page 

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repeatedly. Still no newsletters.

Thanks--

Ron

#13 02 Dec 2008 11:45:33

mihha
Moderator

Re: No automatic emails

Hi,

can you send to our support email your web site URL and admin login and password? I would like to check that


Please check our 

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and existing replies before posting on our forum!

Best Regards,
Igor

http://www.usersigs.com/site/./data/media/12/CROATIA.jpg

#14 02 Dec 2008 11:52:12

bbbaldie
Junior Member

Re: No automatic emails

Just sent it via your online form.

Thanks

#15 02 Dec 2008 12:16:49

mihha
Moderator

Re: No automatic emails

Hi,

I saw in your list options that you didn't choose Section from which your news should be taken. The next thing is that you didn't install Acajoom plugin.


Please check our 

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and existing replies before posting on our forum!

Best Regards,
Igor

http://www.usersigs.com/site/./data/media/12/CROATIA.jpg

#16 02 Dec 2008 12:30:35

bbbaldie
Junior Member

Re: No automatic emails

I understood that if I left the section unselected, it would get all sections.

If I missed a plugin, that might explain everything. I installed (I thought) everything that was in the zipfile. I'll check my downloaded install when I get home and see if I missed anything.

Thanks

#17 02 Dec 2008 14:52:43

bbbaldie
Junior Member

Re: No automatic emails

I got an emailed update, apparently sent by the cron job (or possibly you). However, the content was:

Tuesday, 02 December 2008

Greeetings, Ron!

This is issue # 1 of the Daily Zup Today Update Newsletter.

{contentitem:54|1}

Your Subscription:

Change your subscription
Unsubscribe

Powered by Joobi

So there is a problem translating the contentitem into plain English. Could this be because of the possible missing component?

#18 02 Dec 2008 14:57:30

mihha
Moderator

Re: No automatic emails

Yes, you don't have Acajoom plugin installed and enabled. You can download Acajoom plugin from our download section and install in separately


Please check our 

Sorry. You have to be registered to access this content.

and existing replies before posting on our forum!

Best Regards,
Igor

http://www.usersigs.com/site/./data/media/12/CROATIA.jpg

#19 02 Dec 2008 22:47:07

bbbaldie
Junior Member

Re: No automatic emails

All I can find is AcajoomNews3.0.7.zip (which I've already downloaded and installed). Where is the Acajoom plugin located on your site?

#20 03 Dec 2008 01:23:48

bbbaldie
Junior Member

Re: No automatic emails

Never mind--I think.

It appears that I didn't have enough permissions to write the entire install 6the first time. I temporarily set the whole site at 777 and reinstalled, now I see the missing buttons. I think I'm finally in business.

#21 05 Dec 2008 19:30:30

bbbaldie
Junior Member

Re: No automatic emails

All works well now, and may I say your program's automatically summing up published articles and automatically sending out notifications, as well as handling subscribes/unsubscribes make this program WELL worth the little more than 100 bucks it cost me. lol

#22 09 Dec 2008 02:13:12

bbbaldie
Junior Member

Re: No automatic emails

My last two generated emails now come up with this:

{contentitem:70|1}

Instead of an article. All was working perfectly two days ago.

#23 09 Dec 2008 19:30:40

mihha
Moderator

Re: No automatic emails

Hi,

please check that Acajoom content plugin is enabled (published)


Please check our 

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and existing replies before posting on our forum!

Best Regards,
Igor

http://www.usersigs.com/site/./data/media/12/CROATIA.jpg

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